TestimonialsNet Promoter ScoreNet Promoter Score (NPS) is a measure of customer satisfaction. It is a tool that companies use to profitably grow by focusing on the most important element, their customers. It is a metric created by Fred Reichheld of Bain & Company, a global management consulting firm. See NetPromoterScore.com for more information. Effectur’s ReputationEffectur offers a service that is on par or ahead of industry leaders of today, such as Fed Ex, Southwest, and American Express. We are set apart further in that we seem to be the only company in our industry who cares enough to ask, “Are you satisfied with our service?” You evaluate our work through the whole process, from the first call to your debt’s resolution. Not satisfied? Your voice is heard, directly by the people who matter. And if you’re not satisfied, we’re not satisfied. Why? Because your rating is tied to everything we do, from processes and procedures to compensation. This system of accountability allows us to say that we consistently have the highest customer satisfaction in our industry and rank among the highest in America today. |